File Complaints online or call 311.
MTA has a new format to accept complaints. This covers Taxi, Commuter Shuttle Buses, Chariot, Powered Scooters, BikeShare and more. Regulated and Emerging Mobility Technology items are covered.
When your arrive at the link, read the documentation and scroll down to the complaint form. Clicking on the listed blue topical link will lead you to a closed loop. Lots of information on the different topics, so you can sight and submit a complaint.
https://www.sfmta.com/about-us/contact-us/commuter-shuttle-program-complaints
Let the Mayor and Board of Supervisors know know you feel:
https://discoveryink.wordpress.com/san-francisco-officials
Ed Reiskin, MTA Director of Transportation ed.reiskin@sfmta.com
MTA Board mtaboard@sfmta.com
Maria Lombardo, Interim Executive Director, SFCTA maria.lombardo@sfcta.org
Tilly Chang, Deputy Director of Planning, SFCTA tilly.chang@sfcta.org
Opinions on proposed street changes may be filed in writing prior to the hearing with:
SFMTA Transportation Engineering, 1 South Van Ness Avenue, 7th Floor, San Francisco, CA 94103· 5417.
Written opinions may also be transmitted by fax 10 (415) 701·4737
Email to sustainable.streets@sfmta.com with subject line “Public Hearing.”
Follow the action on the official SaveMuni site
