Can the British man who saved Toronto’s subway help New York City?

By Jamiles Lartey : theguardian – excerpt

Andy Byford, a veteran of Transport for London, Sydney’s RailCorp and Toronto Transit Commission, takes ‘the biggest challenge in the most wonderful city’

Sixteen years ago, former New York transport boss Bob Kiley was recruited from across the pond to rescue the London Underground “New York Tough Guy to Run Tube,” announced the Evening Standard.

Now the reverse is happening. Andy Byford – who grew up in Plymouth and is a veteran of Transport for London, Sydney’s RailCorp and the Toronto Transit Commission – arrives to take on New York’s rammed and creaking transport system, which this year suffered a “summer of hell”. Long-deferred repairs wrought havoc on the already overburdened system, leaving passengers stranded on sweltering platforms and captive in immobilized subway cars…

This is the future of world class cities? Crowded, crumbling, sweltering subway cars?

He has already floated potentially unpopular ideas, like an end to 24-hour service on some lines, and closing others for repairs. “It’s a harsh message but there will be no gain without a bit of pain,” Byford said…

“He basically was looking for, in the short term, quick wins,” said Steve Munro, a veteran Toronto transit activist and blogger. “That’s the basic thing any new manager does: they come in and want to be seen as doing something. So he went after the stuff that was relatively easy and cheap to implement.”…

How do we go from the SFMTA’s billion dollar scam projects to quick, cheap and easy solutions? Maybe we need a new chief that thinks that way?

“There’s a reason why that equipment is under strain. It’s old and it’s trying to carry more people than it was ever designed for,” Byford said…(more)

The trick is knowing where to set your limitations before you reach them.

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