Safety Expert Says Muni Dragging Incident is About More than Faulty Doors

: streetblog – excerpt

The operator’s main job in the Market Street tunnel is to make sure it is safe to proceed. Either the new trains have serious blind spots or the operator didn’t do that.

Earlier this month, a woman whose finger was caught in the door of a new Muni train was dragged and badly injured at the Embarcadero Station. Recriminations are focusing on the doors, which apparently don’t always properly reset when a small object obstructs them from fully closing.

The city has responded by delaying funds for additional car purchases. According to a statement from SFMTA, they will be locking the rear doors on the new Muni trains so that “…operators can focus on seeing passengers entering and exiting the single doors nearest to them which adds a level of safety vigilance.” The agency also wrote that they “…want to remind customers to avoid holding the doors open in any way.”

But focusing solely on the doors, according to a safety expert and others familiar with transit operations, misses a larger issue…

 “Muni has a broken safety and operational culture if it allows a train operator to drag a woman who has her hand stuck in the door.”…

“Riders deserve to understand what went wrong and what’s being done to prevent it from ever happening again,” said Hyden. “We need Muni to take responsibility and be clear about any changes needed in management, oversight, training, maintenance, procedures, or testing.” (more)